Just purchased computer and WR Anywhere at Best Buy. Best Buy installed the product and I can see the product, key code, serial number and all kinds of other information. But when I go to create my account, it tells me the key code is already assigned to an existing account. Submitted support ticket(s) - and that was useless as days before hearing from them -- called support and that was useless also as rep offered no help and said my email address was not on the account for my keycode but offered no assistance beyond. Spoke with Best Buy and they did NOT create “my account” for customers on their own and have no idea how this happened. Any and all suggestions welcome and much appreciated on how to remedy this matter.
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