Not downloading properly

  • 10 April 2019
  • 1 reply

It is impossible to talk to anyone from Webroot. I have spent 45 mins trying to do this and would like a refund. The realtime shield and web threat shield are off and I can't get them operational. I bought webroot secure anywhere yesterday.

Best answer by Ssherjj 11 April 2019, 00:21

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Userlevel 7
Badge +62
Hello and welcome to the Community Forum @viviennemolyneux

Sorry to hear you are having these issues. I would recommend contacting the Support Team and they can get you up and running in no time. This a free service.
Technical Support
Submit a ticket
Call 1-866-612-4227

May I ask what device you are running Webroot on? A Mobile device? PC Computer? Maybe we could help you here with reinstalling the software. We can give you complete instructions how to do that if you would like.

If you still want a Webroot Refund then please go HERE