I have password manager working on 2 android devices but on a new android tablet I can't access the vault. When I click on Vault is asks for my user name and password but then doesn't bring up the vault screen. Subsequent attempts don't ask for password so I assume that it has been successfully accepted but still no vault screen.
Best answer by Ssherjj
I'm using Webroot SecureWeb v 22.214.171.12467 on both tablets. It works on a Samsung Tab 4 running Android 5.0.2 but doesn't work on a Samsung Tab A running Android 8.1.0. My license is for SecureAnywhere.
Thanks for your help
Welcome to the Webroot Community,
Thank you @Baldrick
, I'll try to assist.
Sorry to hear you are having this issue. You should be able to run SecureWeb with your Samsung Tablet A. You will need to install the SWB app. separately. Please look here at the Google Play Store
Just to make sure ...do you have this version of Webroot Mobile here?
If you are still having issues then Please have Webroot Support take a look for you by Submitting a Support Ticket.