Question

Pop up supposedly from chrome

  • 31 October 2020
  • 1 reply
  • 115 views

Whenever I log into my online banking account, I get a pop up that says my password has been exposed in a data breach and that Chrome recommends I change the password.  It then gives me a link to my bank.  When I called my bank’s tech support, they said there has been no data breach and that it is likely a phishing attempt, and that I should contact my virus protection provider.  What do I do now?


1 reply

Userlevel 7
Badge +59

Hello @jtreu 

 

Please Submit a Support Ticket and they will give you a security check and if they find something they will help you remove it.

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue. A reply from Support should take from 24 to 48 hours but could take a little longer because of COVID 19 and the Webroot Employees are busy working from home.

 

Thanks,

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