Now I'm not happy. Purchased a new subscription/key in this past November. Used the Key in January when my subscription ran out. Comes up ~60 days short of a year. In the past I'd used Keys with a varying amount overlap, sometimes it would work, sometimes it wouldn't extend properly. I'd have to get support to intervene, then all fixed up for another year.
I've tried twice now to get them to respond, allowing ample time, no acknowledgement. Didn't even get a robot response.
So the question is, what's going on? Are other people having a problems with their subscriptions renewals? Not enough staff?
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Best answer by LLiddell
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