Anyone experiencing a problem with Webroot on their Android phone? I re-installed last week (April 10th). The install appeared to go well - no obvious problems. Yet, when attempting to run a scan, I received an error message. Error Code -1011, no or little connectivity. I checked WiFi connection, vpn connection, used several browsers - all of these were working properly. I changed some software permissions, re-started the phone, uninstall and re-install Webroot, etc. I ran several operating logs. I contacted Webroot support online with a description of the problem, actions I had taken, and the logs. After five hours of no response, I called Webroot support. The technician reviewed my communication and told me Webroot was aware of the problem. That a fix would be available next week (when pressed, he was non-committal as to the time). Just wondering if others have experienced this problem?
Best answer by BurnDaddy
Hello @Paulinus ,
Please see the following thread HERE.
Hope this info helps,