Best answer by Rakanisheu RetiredView original
Question, need answers...
So I was browsing with Firefox looking for an alternative to Youtube to watch a certain video. After a couple clicks somehow I ended up at a website claiming to be FBI, locking my browser. They were asking me to type in a greendot card with a value of $300 just to unlock it otherwise I'd be penalized. Webroot seemed unable to help. Was this for real or an elaborate scam?
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Welcome to the Community Forums...:D
This sounds like a scam to me, especially if as it appears to have affected only Firefox...I am assuming that as you have posted this post after the issue occurred (?) and must have used some other browser to do so? Is that correct, and if so is Firefox still locked?
Webroot is effective against this threat, but new variants are constantly being released to make detection more difficult. I strongly urge you to please submit a Trouble Ticket for help with this if your FireFox browser is still being locked.