Question

Renewal

  • 2 April 2020
  • 1 reply
  • 900 views

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I’m 6 days from my renewal I went and purchased a renewal. It has not shown up yet and I have gotten no confirmation email. . Does it auto update when expiring ? I dot want to be billed twice Thanks


1 reply

Userlevel 7
Badge +17

Hey @ediponzio ,

Your best bet is to check in with our sales team to see the status of your renewal, account, etc. They can be reached via phone or email found here: https://www.webroot.com/us/en/about/contact-us

 

-Keenan

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