And most of all when can i expect to get an email sent to my husbands email with the new keycode if that is the case?
Thank you.
Heather
Best answer by shorTcircuiT
View originalBest answer by shorTcircuiT
View originalIf you PM me the keycode you are using then I can look that up and make sure the subscription is still active, and get you in touch with support if you still need help.@ wrote:
I needed to uninstall webroot as we had problems in installing another software, but now when I try to reinstall it, it says the subscribtion expired.
We are a large company with more than 300 licenses, so what we need to do now?
Regards,
Hello, I’ve been trying to get help for over a week, hopefully someone can help me.
My subscription with Webroot AntiVirus was automatically renewed and my credit card was charged for the annual renewal of coverage on 1/21/2021. However, on the email receipt I was given the same Keycode I currently have, which is odd to me. The most concerning issue, is that my account status with Webroot says “subscription expired!” I also get “inactive Keycode” when I reentered the code. So, do I have virus protection on my home computer or not? It’s been almost two months since I paid to renew, and I’ve come to a dead end on any help I’ve reached out for ….totally frustrated!
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