I renewed my webroot last night and have not recieved my confirmation email with what im guessing should be a new keycode?? i purchased my laptop and got the webroot with it that had the free trial and it expired yesterday so i clicked the box within the webroot file that said "Renew Now" and i entered all my payment info and recieved payment confirmation, but no email as of today. is the keycode that came with the webroot not the correct one? im not sure what is going on, but i really like this product and am in need of some answers as to why wouldnt the keycode that i entered originally that was on the box not work now??
And most of all when can i expect to get an email sent to my husbands email with the new keycode if that is the case?