Question

searching indexing was turned off.

  • 12 February 2020
  • 2 replies
  • 33 views

Badge +4

Getting a message searching indexing was turned off.  Not sure what to do.

Do I choose File Settings: Index  encrypted files or treat similar words with

diacritics as different words. Rebuild. Index location -current location-new location.

 


2 replies

Userlevel 6
Badge +16

@et47 ,

I’m a bit confused by the wording in your message. I reached out to Support and they’re also not completely sure what you’re asking here.

Is this a Webroot related issue or a more general tech question? Some clarification would be appreciated.

 

If you believe it’s a Webroot issue, I recommend you reach out to our support team via phone or email here: https://www.webroot.com/us/en/support/home-contact

Please allow up to 48 hours for them to respond to any ticket. Do not send more than one ticket.

 

Thanks!

-Keenan

Userlevel 7
Badge +55

Hello @et47 have a look at this to see if it will help: https://answers.microsoft.com/en-us/windows/forum/all/search-indexing-was-turned-off/fcd20b21-c31f-41e7-91e7-8a35ec0433c6?auth=1

 

Thanks,

Reply