Question

Tatanka

  • 13 April 2022
  • 5 replies
  • 29 views

My security “Scan”  takes 6 to 8 minutes.  in the past it took less than 3 minutes.  So I have a problem ?


5 replies

Userlevel 7
Badge +22

Mine doesnt seem to have slowed down. 

How many files is it scanning? I scan a lot and currently it never finishes. 
 

-Owen-

Userlevel 7
Badge +8

Mine doesnt seem to have slowed down. 

Userlevel 7
Badge +8

 

Userlevel 7
Badge +22

I had the sane question as Tyler? What has changed for n your machine?  Are you running more apps? Is something else accessing the disk a lot? Do you have significantly more files?  I’m going to assume you are on the sane machine as before?

As an example, I added Dropbox to one machine and WSA too longer to scan because Dropbox was also accessing the disk often to sync files. 
 

I would be curious to hear what support discovers. If you don’t mind, explain what may have caused this when you find out. It might help others in the future. 

Userlevel 7
Badge +22

Were there any changes to your environment like adding any external drives? 


We can always analyze your logs and pinpoint what the issue is. Please reach out to support so they can do this for you

Webroot Support:

Submit a ticket

Call 1-866-612-4227

 

 

Reply