Yesterday I tried to install my webroot I got with a new computer from best buy. I got an error message that said code was correct but something was preventing webroot from installing … gave me a number to call. I called number and speak to tech, he says that my settings in my network were set to public and i had 31 devices connecting. He had me click on the support box on the webroot screen and I allowed him access to computer to fix the problem. It was my understanding this was a webroot tech… but when he was done and my webroot was installed he wanted to sell me this firewall protection and lifetime webroot subscription and that he worked for a company that was called Tekwire. Said I didn’t have to pay anything right now and am supposed to decide today? I have no idea what is happening. Anyone heard of this ?
Best answer by TripleHelix
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