Attempts to put in a ticket for the problem have failed. The program will not open and will not allow me to uninstall it even in Admin. mode. The reinstall fails every time. I requested an email to change the password, never received an email. Requested a ticket 2 days ago and never received an email. I complained on Facebook and the bot just told me to put in a ticket or call the support number. I think we’ve all had enough of trying to communicate with some person from India or wherever only to have it fail anyway.
This company is screwed up and we want a refund so we can try our luck with another program. Since these D-bags can’t be bothered to do anything right, after we’ve been customers since 2013. Sorry to rant and whine, but these people clearly don’t give a damn about their customers and this service deserves to fail.
Best answer by TripleHelixView original