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Unwanted Renewal

  • 23 November 2021
  • 2 replies
  • 112 views
S
Rank

Hi,

I bought a subscription a year ago. And today it suddenly automatically renew and I was lost  50 bucks. Where is billing  information stored? I didn't  find it in my profile. Or I have to call to change my billing info ?

Thanks in advance!

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Best answer by TripleHelix 23 November 2021, 22:29

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2 replies

TripleHelix
Rank
Userlevel 7
Badge +63

Hello @Smapppp 

 

Contact Webroot Sales and they will sort it out for you!

 

Purchases, renewals, and upgrades

Mon - Fri 7 AM to 7 PM (MDT)

wr-customersales@opentext.com

Tel: 1-866-350-6089

 

Thanks,

Daniel - Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station"
S
Rank

Wow!

It's awesome!

Thanks a lot!

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