To Customer Support To Customer Support

Webroot Customer Support

  • 20 May 2020
  • 2 replies
  • 130 views
P
Rank
Userlevel 2
Badge +1

What an earth has happened to Customer Support?

I raised a ticket back on 13 March and I am still waiting for a response.  It never used to be like this.

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2 replies

TripleHelix
Rank
Userlevel 7
Badge +63

@ptgeoff I don’t know and not to hear from them at all from March 13th. I will ping our Webroot Community Staff! @khumphrey  @freydrew 

Daniel - Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station"
K
Userlevel 7
Badge +20

@ptgeoff ,

Can you please private message me with the email you used to send a ticket? I’ll check with the support team and get back to you ASAP.

-Keenan

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