Question

Webroot is red

  • 11 January 2021
  • 1 reply
  • 60 views

I recently got this notification about my Webroot, it shows that its this:

Red webroot

It was also having a grey icon with a exclamation mark.What should I do to get it back to normaly green?It was expired for a month already bbut now it turned green.


1 reply

Userlevel 7
Badge +29

@twinmmhaider 

 

Looks like it’s saying your subscription license is expired. You’ll need to verify with Webroot that your sub/license if valid and that you have the proper keycode. 

Once you obtain the proper keycode you can change it by going to the gear cog next to My Account and paste it in there and click Activate. 

Cheers

John

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