Question

Webroot Secure Anywhere Scanned

  • 27 April 2019
  • 1 reply
  • 903 views

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Hi. I have Secure Anywhere on my PC I have just booted up, opened up Webroot and I am informed the last scan was 7 minutes ago, at that time the PC was off, boot up time is at most 2 minutes. Has anyone answers as to how this can be.

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Userlevel 7
Hi johnclive021

Welcome to the Community Forums.

My recommendation, given what you are reporting, would be to Open a Support Ticket, to get the Support Team to investigate, certainly in the case of the "last scan was 7 minutes ago, at that time the PC was off" 'issue.

As for the "boot up time is at most 2 minutes" I would say that its depends on for how long this has been the case and whether you can tie this down to WRSA or not; boot time can be affected by many things such as applications, services, etc., and can also vary significantly from one boot to the next. So if have only just noticed this I would check out what you have recently installed including Windows Updates; this for a week or so and if you believe that you can pin the blame on WRSA then also open a support ticket for that 'issue'.

Hope that helps?

Regards, Baldrick

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