To install Webroot from Best Buy Geek Squad click here
Double-click wsamac.dmg to open the installer.
Drag the Webroot SecureAnywhere icon into the Applications folder.
In the first activation window, enter your keycode and click Activate.
If prompted, confirm the installation by entering your Apple system password and click OK.
Let Webroot complete the scan.
If the Uninstall / Reinstall didn't fix the problem:
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.