what is "compatibility Check.exe"

  • 14 January 2015
  • 1 reply
  • 16 views

Badge +2
On the web, I see this listed as malware.
I have multiple copies of this running on one of my machines, (not this one)
It is using 80% or more of CPU cycles.
I have webroot anti-virus on that machine, but it not being seen as a problem.
Ideas ?
 

1 reply

Userlevel 7
Badge +52
Hello  and Welcome to the Webroot Community Forums!
The best thing to do is to Open a Support Ticketand ask Webroot Support to take a look and remove this for you.  There is no charge for this if you are a WSA license holder, with a current subscription.
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Virus Removal Options
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Virus-Removal-Options/ta-p/54074
 
Also you can upload the file to Webroot here:
http://snup.webrootcloudav.com/SkyStoreFileUploader/upload.aspx?FOUR=Y&CMD=P40SUBMITFILE&AGENTPROFILE=RFTCWHF&InstanceMID=r89n1860130r5zq403r99z93n614r83r9r0843z01n57rp4005q53pp0p3p35xq2&LIC=FZZ3XPGZZ8406P894Z8X&LANG=pa&VER=17426&CSIPARTNER=7
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Using Control Active Processes, advanced users can adjust the threat-detection settings for all programs and processes running on your computer. It also includes a function for terminating any untrusted processes, which might be necessary if a regular scan did not remove all traces of a malware program.
http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C10_SystemControl/CH10b_ControllingProcesses.htm

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