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- 2,048 Topics
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Our website suntechnology dot org was affected by malware a year ago. We scraped the old source code and deleted the associated hosting account six months ago.Your Server is still blocking our domain and giving warning messages to visitors. We have been losing trust and business opportunities due to the same.Could you please review this and remove our domain suntechnology dot org from the malicious list?Thanks and regardsRemoved link ~ PTD
A couple months ago my scanner stopped sending wirelessly to my computer. I don’t scan all that much which is why I haven’t dealt with the problem before. The scanner works fine when a cable is connected to the computer. It is definitely a wireless communication problem. I have no trouble sending a print document wirelessly. The printer is an HP so I ran their fixit utility. It claimed to have solved the problem (it didn’t) and that the problem was a device protection was enabled that needed to be switched off. Running Windows 10. As mentioned before, all was working well up until a couple of months ago. About this time I replaced my WiFi router so there may be some relation there, but I don’t think that’s the problem. I am running Webroot Secure Anywhere and Webroot WiFi security. In searching the web for solutions, one person who had the same problem was running Bitdefender and the problem was traced to needing to allow an exception to a MAC address or something. Hence my
I have a five device license for Webroot SecureAnywhere Antivirus. In the My Devices list at https://myaccount.carbonite.com/security, I don’t own two of the devices shown anymore. How do I remove those devices from the list so I can install Webroot on additional devices?Thanks!
Hello,I’ve got a question. I started my PC and this message poped up. Is it something I should worry about? I tried to remove a potential threat but it was impossible. It got stuck. I restarted my PC, scanned again and there was no such message anymore. I checked the console and it was fine. Could someone explain it? Is it false or sth?Thank you in advance
Perhaps I am being a bit paranoid, but I was recently scammed by a 3rd party resulting in my having to have Webroot reinstalled. I just noticed that in the list of hidden icons, there is AnyDesk which is what the scammer had used. If this is a program that normally comes with Windows 11, alright. If not, how on earth do I remove it? I don't fancy anyone having access to my computer without my knowledge. Many thanks to all!
Dear all,Rime-Weasel v0.15.0.0 Chinese input method is blocked by webroot and cannot even download it, how to solve the problem?REMOVEd Direct LINK!details of this Chinese Input Method about blocked by Antivirus program:https://github.com/rime/weasel/issues/922Can Webroot check it, and add “Rime-Weasel v0.15.0.0” to the white list after verification?At this moment, any temporary method to install Rime-Weasel?I am using Win11Thanks for any kind of help!hhtmp88
My Yahoo account is being deleted but I would like to preserve participation in old Community threads.Per the following thread the method is to request a change. A PM was sent to Ssherjj, the moderator who helped at that time but it seems she may no longer be active. I tried via support at Webroot but they can’t help with this request.https://community.webroot.com/community-101-2/re-registering-on-community-320246My current, soon to be old, email address is If someone can help I would be happy to provide the new email address via email or private message. Thank you for even reading!
Firefox is opened in a sandbox (Sandboxie) with Webroot SecureAnywhere running. When Firefox is updated I go through a 4 minute process that allows this. Sometimes Firefox will not open. I would View Status on Webroot, click “Identity Protection” and select tab “Application Protection”. Firefox would be set to “Protect”. Changing that to “Allow” resolved the issue.Recently Firefox was updated, then Webroot was updated, Firefox would not load. No problem…. However, now “Application Protection” no longer exists so, to run Firefox I must shut down Webroot. In Running Processes, Firefox is marked “Allow” but that has always been the case when Firefox was running. Customer Support has not responded to my query. I’m hoping there is a solution.
Microsoft locked my account. Said I violated their policies when I did a sync between my PC and my cloud account. I filled out the form to unlock it, got a number 2 months ago and that was the last I have heard from them. Can’t log in to my outlook.com account, calendar, nothing. What can I do? It is like no one in Security exists. No way to correspond with them, customer service says they can’t even reach out to the security team. I have literally 100s of files stored in the cloud. The only ones I can do anything with are the few that synced to my PC before they cut me off!
Have 2 computers and I am sure I use the same password on each, but one it’s rejecting. Tried to get help from my Webroot account and don’t get any results- all I get is a timeout. Any ideas? This is error I get when going to https://detail.webrootanywhere.com/servicewelcome.aspAn error has occurred on this websiteThe error details are belowWe have logged this error and will be working to fix it in the next few hours
I am trying to run Saints Row the Third on a PC with hardware that is way above manufacturer specifications, but performance is utter crap because the game keeps trying to connect to a server that no longer exists, and the only way to fix that is to edit the hosts file to point it at a different address that eliminates the problem. However, WRSVC has its grubby little paws on that damned file, and I can’t get it to let it the Hell go; the file is open, and I can’t close it. Webroot has no damned reason for preventing me from doing what needs to be done. The hosts file isn’t even used by any application but this game; I want to add a single line of functional code to what is basically a Remarks file that literally has no other use!The only way I can think of to edit this damned file is to install Linux, boot it up in that operating system, and make the necessary change there, but that’s absolutely ridiculous! There has got to be an easier way!
Can Webroot protect the endpoint if any new malware has been in to the system through USB, CD/DVD drives or any new suspicious file or program been added to the system while the system is offline and cannot be connected to the Internet for a long time.
I’ve recently come back to Webroot after a few months away. Since installing Webroot, when starting up or restarting, I get a prompt from Windows asking if I want Webroot to make changes. I always click yes, and startup continues. It’s the same prompt one gets when installing or updating a new app. It never did this before. I don’t know if it’s a new protocol from Webroot or yet another oddity from Microsoft. I would like it to stop, but have no clue what to do. Any suggestion is appreciated.Ed LeRoy