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  • 1,613 Topics
  • 6,566 Replies

1613 Topics

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hncamp

Webroot Security Report
Question

I just looked at my Webroot Security Report and find that my main computer is listed twice and the same thing form my laptop. How do I delete the two duplicates?

2 0
H
3 hours ago
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BFW85

Free 6 months subscription not working
Question

bought new dell laptop in Nov. 2018 came with 6 months free Webroot Internet Security Complete. asked the sales person at Best Buys if I could save it till the current Webroot Internet Security Complete subscription ran out in May 2019 and they said yes> i printed out the code and even saved the ema...

20 1
Rank
9 hours ago
J
jkwebznx9 New Voice

backup &sync
Question

How to move folder into backup and sync

16 0
J
1 day ago
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tarnsman New Member

Infected Computer?
Question

Webroot Security states one of my computers is infected. The last scan was in '13. I think this is my mother's computer, which she no longer owns. How do I delete it from my list?

43 4
Rank
6 hours ago
T
Tylersmiler New Voice

thanks

thanks for your answers to my question about quarantined files

16 0
T
4 days ago
Rank
jllp128 Popular Voice

Previously earned Badges
Solved

This is a fairly mundane but non technical questio. What has happened to all of the earned badges from the former community website and how do I view what I have earned, that is both old and new?

45 1
Rank
5 days ago
J
joniander New Member

short cut?
Solved

how do I get my shortcut back on my desktop? It was there and on my task bar but has disappeared thanks, Joni

28 2
J
1 day ago
T
Tylersmiler New Voice

Quarantined files
Solved

When files are quarantined, say by Webroot, where are they stored, and if I change security systems what happens to those quarantined files when I had deleted Webroot. Not that I have plans to but I often wonder about this and would like to hear some thoughts on this.

135 9
Rank
4 days ago
Firehorse New Member

Why Does Webroot Flag WordPress Sites As Risky?
Question

And, other issues... [1]...I have a WP site. My own site is flagged by Webroot as being risky. Why? [2]...I follow that up with, what is WRONG with your message sending system? I open my Webroot panel, select 'Get Customer Support' and go here: https://www.webrootanywhere.com/howcanwehelp.asp I c...

59 4
Rank
5 days ago
J
jkwebznx9 New Voice

Webroot 32
Solved

Apple sends me notices that Webroot should be on 64bit and in the future may not work on apple computers. Is Webroot aware of this.

74 5
Rank
11 days ago
S
shep48 New Member

Icons
Question

No Icons on web search Just little dots going in circles. What is that about?

22 1
Rank
13 days ago
T
Thomas Graybill

Webroot not scanning
Solved

Hello, I am trying to run a scan manually and I get a message that the scan has failed. In addition the screen says cannot connect to the internet. How can I be sure that the software is working? All other functions are in order and I am receiving e-mails and internet access. Thank You

63 1
Rank
13 days ago
gborrero1

End Point Security
Question

Is "End Point Security" a real thing or is it just a commercial sales pitch? And if so, how does it cover my network from attacks?

18 0
14 days ago
R
rohnlawadmin

How Do You Add Additional Targets to Security Awareness Training Campaigns that Have Already Launched?
Question

I checked the admin guide and couldn't find a way to do this nor could I find a way to send the existing campaigns we have to one more user/target that got added later.

19 0
R
18 days ago
MiniBB New Member

Avatar & Profile
Solved

Hello. I just created an account with User Name and Password. Clicked on links as provided by Administrator but that just takes me to "Reclaim ....". I can't find how to create an Avatar or what I do next please. Can you guide me please? Thank you.

126 3
Rank
20 days ago
J
jl17211 New Member

captcha problem
Question

In craigslist, when I click on reply button in order to get the phone number for an ad- the circling screen times out with "an error has occurred" statement. In the lower right hand corner of the screen a "captcha" box popups also. I can access the reply/phone number on my cellphone so suspect I ha...

30 1
Rank
21 days ago
S
skyblue New Member

webroot and carbonite
Question

Hi Everyone. A few months ago I saw an article regarding Carbonite buying Webroot. I was just wondering if webroot is still going to be the same or different considering the Carbonite deal? Thanks in advance.

46 2
S
21 days ago
G
Gary0158 New Member

webroot wifi security
Solved

Hello...Im a Gamer, can wifi security protect me from people trying to boot me while im online gaming?, Theres been times where people boot friends of mines in mid game and they tell me that they get booted completely offline and need to reboot their whole internet connections...

987 4
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Rank
18 days ago
L
lbrey New Voice

LastPass
Question

I know this has been already talked about, but I am still not able to log in and I need help. I have tried multiple times to log in to LastPass and have failed. It keeps telling me my passwords are incorrect. I can't access Webroot password manager to see my passwords. I have even emailed lastpass t...

895 1
Rank
23 days ago
H
HisSoldier New Member

Webroot Extension not found in System Preferences >Security & Privacy on Mac
Question

Hi, please see the attached screenshot. When I got to System Preferences > Security & Privacy, the Webroot extension is not found anywhere. Any ideas?

937 3
Rank
24 days ago
A
ArmyEODE7 New Member

What bug keeps me from opening any virus protection or any program except for IE?
Question

Webroot will not send me an email for a forgotten password, Tried for two days. I have an HP Envy 15 x360 i7-4510 opened the laptop and the system was in a loop. just as it go to my desktop it would go to blue screen with a single line warning me that it was missing a file and that I needed to go t...

888 2
A
22 days ago
J
johnclive021 New Member

Webroot Secure Anywhere Scanned
Question

Hi. I have Secure Anywhere on my PC I have just booted up, opened up Webroot and I am informed the last scan was 7 minutes ago, at that time the PC was off, boot up time is at most 2 minutes. Has anyone answers as to how this can be.

899 1
Rank
27 days ago
N
Nord New Member

Latest update removed number block/sms feature
Solved

The latest update removed my number block/sms feature. It's not even an option now. No other sms app is on my phone, no new apps added since I've been using webroot. My 150+ blocked numbers list disappeared & I immediately started getting bombarded by scam calls. Any idea what happened?

20649 2
Rank
23 days ago
S
Siempretexican

Threat Detected
Solved

I received a threat warning on my mobile device after a scan and I am trying to remove it , but it won't do nothing . Is there something I else I can do?

1134 1
Rank
1 month ago
C
CMcillwain New Member

Performance degrading programs
Question

In the report after scan, it said I had programs running that could degrade performance. How can I tell which programs they are? This PC is new so it only has factor software currently.

870 1
Rank
1 month ago

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