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Nastiest Malware 2023

1 month ago

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Community 101

Community 101

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2,048 Topics
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2048 Topics

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darsht.suntechNew Member

asked in Community 101

Remove our domain from the Malicious list

Our website suntechnology dot org was affected by malware a year ago. We scraped the old source code and deleted the associated hosting account six months ago.Your Server is still blocking our domain and giving warning messages to visitors. We have been losing trust and business opportunities due to the same.Could you please review this and remove our domain suntechnology dot org from the malicious list?Thanks and regardsRemoved link ~ PTD

4 days ago

duluthianFresh Face

asked in Community 101

Scanner won't send wirelessly to computer

A couple months ago my scanner stopped sending wirelessly to my computer. I don’t scan all that much which is why I haven’t dealt with the problem before. The scanner works fine when a cable is connected to the computer. It is definitely a wireless communication problem. I have no trouble sending a print document wirelessly. The printer is an HP so I ran their fixit utility. It claimed to have solved the problem (it didn’t) and that the problem was a device protection was enabled that needed to be switched off. Running Windows 10. As mentioned before, all was working well up until a couple of months ago. About this time I replaced my WiFi router so there may be some relation there, but I don’t think that’s the problem. I am running Webroot Secure Anywhere and Webroot WiFi security. In searching the web for solutions, one person who had the same problem was running Bitdefender and the problem was traced to needing to allow an exception to a MAC address or something. Hence my

3 days ago

takehimat100New Member

asked in Community 101

Maintain list of My Devices

I have a five device license for Webroot SecureAnywhere Antivirus. In the My Devices list at https://myaccount.carbonite.com/security, I don’t own two of the devices shown anymore. How do I remove those devices from the list so I can install Webroot on additional devices?Thanks!

9 days ago

AniaFresh Face

posted in Community 101

Threat removal

Hello,I’ve got a question. I started my PC and this message poped up. Is it something I should worry about? I tried to remove a potential threat but it was impossible. It got stuck. I restarted my PC, scanned again and there was no such message anymore. I checked the console and it was fine. Could someone explain it? Is it false or sth?Thank you in advance

9 days ago

sm-dNew Member

asked in Community 101

IoT security - Webroot

Does Webroot provide IoT security protection?

6 days ago

ROBERTSONNew Member

asked in Community 101

Found AnyDesk icon in hidden icons

Perhaps I am being a bit paranoid, but I was recently scammed by a 3rd party resulting in my having to have Webroot reinstalled. I just noticed that in the list of hidden icons, there is AnyDesk which is what the scammer had used. If this is a program that normally comes with Windows 11, alright. If not, how on earth do I remove it? I don't fancy anyone having access to my computer without my knowledge. Many thanks to all!

24 days ago

hhtmp88Fresh Face

asked in Community 101

Rime-Weasel v0.15.0.0 Chinese input method is blocked by webroot

Dear all,Rime-Weasel v0.15.0.0 Chinese input method is blocked by webroot and cannot even download it, how to solve the problem?REMOVEd Direct LINK!details of this Chinese Input Method about blocked by Antivirus program:https://github.com/rime/weasel/issues/922Can Webroot check it, and add “Rime-Weasel v0.15.0.0” to the white list after verification?At this moment, any temporary method to install Rime-Weasel?I am using Win11Thanks for any kind of help!hhtmp88

1 month ago

ExpertNoviceCommunity Leader

asked in Community 101

Changing email addresses don't want to lose old support threads

My Yahoo account is being deleted but I would like to preserve participation in old Community threads.Per the following thread the method is to request a change. A PM was sent to Ssherjj, the moderator who helped at that time but it seems she may no longer be active. I tried via support at Webroot but they can’t help with this request.https://community.webroot.com/community-101-2/re-registering-on-community-320246My current, soon to be old, email address is If someone can help I would be happy to provide the new email address via email or private message. Thank you for even reading!

2 months ago

ExpertNoviceCommunity Leader

asked in Community 101

Where is Application Protection" now. It used to be in "Identity Protection"

Firefox is opened in a sandbox (Sandboxie) with Webroot SecureAnywhere running. When Firefox is updated I go through a 4 minute process that allows this. Sometimes Firefox will not open. I would View Status on Webroot, click “Identity Protection” and select tab “Application Protection”. Firefox would be set to “Protect”. Changing that to “Allow” resolved the issue.Recently Firefox was updated, then Webroot was updated, Firefox would not load. No problem…. However, now “Application Protection” no longer exists so, to run Firefox I must shut down Webroot. In Running Processes, Firefox is marked “Allow” but that has always been the case when Firefox was running. Customer Support has not responded to my query. I’m hoping there is a solution.

2 months ago

ParamorerestNew Member

asked in Community 101

Does Webroot record websites accessed?

I'm fairly new to using the PC application and as far as I can check and understand, it only records what software/app I have opened. Is there a way to check the websites accessed through any of my browsers? Thanks

3 months ago

RonnieNew Member

asked in Community 101

Microsoft Account

Microsoft locked my account. Said I violated their policies when I did a sync between my PC and my cloud account. I filled out the form to unlock it, got a number 2 months ago and that was the last I have heard from them. Can’t log in to my outlook.com account, calendar, nothing. What can I do? It is like no one in Security exists. No way to correspond with them, customer service says they can’t even reach out to the security team. I have literally 100s of files stored in the cloud. The only ones I can do anything with are the few that synced to my PC before they cut me off!

4 months ago

diverjerNew Voice

asked in Community 101

Edmund44Fresh Face

asked in Community 101

Webroot oddity on startup

I’ve recently come back to Webroot after a few months away. Since installing Webroot, when starting up or restarting, I get a prompt from Windows asking if I want Webroot to make changes. I always click yes, and startup continues. It’s the same prompt one gets when installing or updating a new app. It never did this before. I don’t know if it’s a new protocol from Webroot or yet another oddity from Microsoft. I would like it to stop, but have no clue what to do. Any suggestion is appreciated.Ed LeRoy

6 months ago

zaheerNew Member

asked in Community 101

Need to remove from webroot blacklist

Dear Team, can you please remove gnmtc.com from the blacklist, as it is false positive.

8 months ago

fjoriNew Member

asked in Community 101

webroot erase A:\>. how to proceed?

after erasing laptop drive with Webroot, i can see only a black page with A:\>. how to proceed?

8 months ago

kntswftFresh Face

asked in Community 101

WRData 30GB - Huge Data File

In the 'Program Data' directory there is a subfolder called "WRData". I assume that is Webroot's data.On one server this folder is 30 GB and we are space constrained. Is there anything I can do to reduce the size of this folder?

8 months ago