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Webroot Community Guidelines
[h2][b]Welcome to the Webroot Community![/b][/h2] The mission of this online community is to provide a virtual meeting space where Webroot users and cybersecurity enthusiasts can learn, share, and connect. While our community is aimed at Webroot customers and users, we welcome everyone with an interest in cybersecurity, as long as you observe these community rules: [b][u]Be Respectful[/u][/b] We work hard to keep spammers and trolls away from the Webroot Community, and we expect users to treat one another with respect. Differing viewpoints, constructive criticism, and requests for clarification are all welcome. Insensitive topics and comments, name-calling, profanity, and anything you wouldn’t want someone to say to you in person will be removed at the moderators’ discretion. Multiple offenses will result in a temporary or permanent ban. [b][u]Keep the Positivity[/u][/b] The Webroot Community is a place to ask questions, get answers, and share ideas in a positive environment.
Getting Started GuideTutorial
[b]Welcome to the Webroot Community![/b] We are so happy to have you here and want to make sure you feel comfortable navigating through the Webroot Community. To get you started, we created a few helpful tutorials. [list] [*][url=https://community.webroot.com/community-101-2/registering-for-the-webroot-community-336552]Registration: New user [/url] [*][url=https://community.webroot.com/community-101-2/how-to-reclaim-your-webroot-community-account-336551]Registration: Reclaiming Webroot account [/url] [*][url=https://community.webroot.com/community-101-2/editing-user-profile-336553]Editing user profile [/url] [*][url=https://community.webroot.com/community-101-2/webroot-community-guidelines-297902]Community Guidelines[/url] [*][url=https://community.webroot.com/community-101-2/how-to-stay-informed-336558]Stay informed [/url] [*][url=https://community.webroot.com/community-101-2/how-to-subscribe-336557]How to subscribe [/url] [*][url=https://community.webroot.com/communi
BEWARE! Webroot is a scam
I installed and used webroot and was satisfied with the services. However, when the program expired and it came time to renew, I made the decision to NOT renew the service and go with another AntiVirus program. I received annoying notifications from Webroot every day, which I would have to go manually close out of and enter in a password and a security key just to close the notification. I have unsuccessfully tried to uninstall the program entirely. IT WILL NOT UNINSTALL. I have deleted all the files in the hardrive there is no trace of Webroot in my hardrive yet still the program sends notifications and is still on my PC trying to run. YOU CANNOT UNINSTALL AND DELETE WEBROOT. I cannot run another protection program because WEBROOT IS STILL ON MY PC AND WILL NOT GO AWAY. I never write these reviews typically because I don’t ever really care about reviewing things even if the experience is bad. However, I really really really want to let the people at Webroot know this…. I finally f
Hello,I an currently using windows 10 pro and MS edge and successfully sign to the webroot community forum but after follow steps using the same email address and password I am unable to login to my.webrootanywhere.com.The error I get is always username and password does not match but I am sure it is correct. I have tried clearing my cache and cookies and still the same.How do you fix this? To log in to your account in the SecureAnywhere website:Open your browser to the SecureAnywhere website at my.webrootanywhere.com. In the Log in window, enter the email address and password you specified when you registered. Click the Log in button. At the personal security code prompt, type the requested characters and click the Log in button. This personal security code was defined when you created a Webroot account. Every time you log in, SecureAnywhere will require this extra security step. Be aware that it prompts for two random characters of your code. For example, if your code is 12345
[h2][b]Welcome to the Webroot Community![/b][/h2] The mission of this online community is to provide a virtual meeting space where Webroot users and cybersecurity enthusiasts can learn, share, and connect. While our community is aimed at Webroot customers and users, we welcome everyone with an interest in cybersecurity, as long as you observe these community rules: [b][u]Be Respectful[/u][/b] We work hard to keep spammers and trolls away from the Webroot Community, and we expect users to treat one another with respect. Differing viewpoints, constructive criticism, and requests for clarification are all welcome. Insensitive topics and comments, name-calling, profanity, and anything you wouldn’t want someone to say to you in person will be removed at the moderators’ discretion. Multiple offenses will result in a temporary or permanent ban. [b][u]Keep the Positivity[/u][/b] The Webroot Community is a place to ask questions, get answers, and share ideas in a positive environment
Get to know the community - TripleHelix
[img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/10376i1EBEB4F33A0B0A10.jpg[/img]Anyone who's visited the Webroot community will recognize [user=758][/user] He's the most senior VIP, the only person at the Silver VIP level, and he has a wealth of knowledge about Webroot and computer security. TripleHelix is always willing to lend a hand and share what he knows. I invited him to do a little interview so we could learn more about him and of course he agreed! [b]Tell us a little bit about yourself?[/b] I live in Oshawa, Ontario, Canada about 30 miles east of Toronto and I've lived here my whole life. I’m married; it will be 16 years this year. My wife Lisa is my best friend and a great person. She supports me with all the time I've spent online helping people on many security related forums over the past 15 years. We have 3 chihuahuas. [b]How did you discover the Webroot community?[/b] That’s an easy one.
How can I know webroot is running?
I’m using Win10 Home, just recently the Windows auto-update, since then I didn’t see the webroot mini icon on the toolbar, and I cannot run webroot either.How can I know my computer is protected?How can I run webroot?I tried to reinstall but nothing happensIs Webroot not compatible with the new Windows?
Guard Dogs of Webroot - July
Today's proud doggie parent is [user=17149][/user], Webroot's Mac expert on the community. Here's him telling us about his corgi Ruby: [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/20802i1BC63F9AF8DD18EC.jpg[/img] Ruby is a Welsh Pembroke corgi and she is about 5 years old. I adopted her when she was around 2 years old. Boulder Humane society brought her in from Oklahoma where they claimed she was a stray. She was on the Humane's website for only 10 minutes when I saw her and called them to hold her for me. We have since been inseperable. I tell my girlfriend that if I had to choose between them that I dont want her upset but Ruby always wins. [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/20803i1C96F498A76D8A58.jpg[/img] She is a very different kind of corgi... Most corgis bark alot, Ruby has only barked about a dozen times since i have owned her. Corgis are also herding dogs full of energy and known for nippi
Anyone know why Facebook is suddenly in Spanish, except my posts and comments, and how to fix?
This is not specifically about Webroot, at all, but my Facebook suddenly went to Spanish, including the HELP page. Everything except my own posts and comments. All "Facebook generated" text is Spanish. I can't seem to make the Chrome browser translate it, either. Does anyone have experience with this? Thank you, Jerry
G'day from Australia
First time poster, long time reader Looking forward to getting over to the US for the sales training. Now I'm off for a surf and then I'm gonna throw another shrimp on the BBQ :D [img]http://www.shareyourride.net/images/Its_Never_Too_Late_To_Become_A_Surfer_Dude/Really_Big_Wave.jpg[/img] [i](not me)[/i]
I think I have been the victim of a webroot scam..
A tech cleaned up my computer yesterday and downloaded Webroot on my computer. Now I have discovered: 1. The $250.00 that I paid for this service was a bit more than the $50.00 others are paying. 2. He only downloaded it onto my laptop but my desktop is still using PCMRI. Which was also a rip-of. 3. I did not receive a key code for my rather expensive security. 4. I am unable to make contact with him. 5. He told me this was a one time expense. "The security is for your lifetime". 6. I am feeling incredibly old and very stupid at the moment. Any suggestions? margot927
Made the leap to Webroot...sort of
After spending a month testing all the differnent AV trials, I finally settled on WSA. As a long time Norton user I was intrigued by Webroot's Cloud based security and lightning fast scans. Currently I am running three PC's, one with Norton Internet Security, one with Avast Premier, and one with Webroot SecureAnywhere. Don't know what I will find out by the end of the subscriptions, not so much a death match of sorts, but it will be interesting none the less.
Cant login to my account
I cannot login to my Webroot account. The login screen accepts my email and password but then requests an Authentication Code which results in an error: “Invalid Authentication Code”. I try again and select: “Fogotten Password” Then select: “I forgot my Security Code” I enter my email address I answer the security question I receive an email giving a link to reset my security code: I enter a new security code Repeat the new security code Receive the following message Your change has been applied. You can now login. I select the “log in” link. I repeat the process but still receive the error: “Invalid Authentication Code”. I have repeated this process multiple times. I tried to send a message to Webroot Support, but you are required to Log In to do so I have purchased a new Laptop and want to replace the McAfee software
I go by the screen name Starlord174. I was, at one time a deputy sheriff in Arizona, and was a corporal in my patrol district, I was forced to resign from the sheriff's department and the Arizona City Fire Dept. after having RK done on my right eye to reduce the weight of my eyeglasses. The operation was not a total success, and I was left night-blind with stars around light sources at night. I ended up in private security in California, where I was injured on the job in a fight with a former Marine jacked up on PCP. I was ordained and just retired after 20+ years as a marriage minister. After so many years of telling people they had the right to remain silent, I got a kick out of giving them a life sentence, LOL. I don't know what else to say, except I am marriede, and we just celebrated our 27th anniversary.[img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/23550i82B64CFED32ACCFF.png[/img]
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