Hello,
I work for an MSP that uses Connectwise Automate and the Webroot plugin. Recently we did some security hardening of our network and lost some functionality. Poll Management Console isn’t pulling any data, Auto Deployment isn’t working, and we can’t access the my.webrootanywhere.com site in the My Webroot Anywhere tab. Is there a list of what servers need to be whitelisted on our network to be able to allow communications between our Automate server and the Webroot SecureAnywhere servers? We’re running:
Webroot Plugin for LabTech Software v. 2.5.13.0
Webroot SecureAnywhere with Unity v. 3.1.2.161