Question

Connectwise Automate Plugin Stopped working

  • 4 September 2020
  • 1 reply
  • 184 views

Can anyone help I am using the connectwise automate plugin for web root and since an update last week I can no longer see any computers is there anything I am missing?


1 reply

Userlevel 3
Badge +7

Hi CMorris, Version 3.2.1.242 of the Automate plugin released on Sept 16th should have resolved the computers page issue seen by some of our users which was caused by a combination of a new MySQL release and environmental factors.  Once you have upgraded to this version via the Solution Center, if you are still experiencing issues, please contact our support department, so the issue can be investigated further.

Thank you,

Nick

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