I can't be sure of all monitors here, but there are several Connectwise Automate internal monitors created specifically by the Webroot plugin. They are designated "Webroot 3 <monitor name>".
The Webroot 3 Stale Agents monitor, as I understand it, is supposed to monitor for out of date definitions. We do get alerts from this monitor, which is listed as running every hour. However, I have quite a few instances (I can't say all, but I've confirmed it today that it is happening) where the agents resolve (AV definitions up-to-date) and the alert itself never resolves, but stays open. This causes a lot of checking of these alerts only to find there is only a problem perhaps 20% of the time (the rest of the time, it has resolved itself), which wastes a lot of time.
Is anyone else experiencing this issue with this Webroot 3 monitor, or any of the other ones?