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Using GPO to uninstall or remove the Web Threat Shield from FireFox version 74 and later

  • 23 March 2020
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You can use GPO to remove or uninstall the Web Threat Shield (WTS) extension from FireFox in Windows domains.

Webroot has created this document to assist with using GPO to remove the WTS extension. It assumes that you have experience with GPO and it is recommended that you do before proceeding. For more information on GPO from Microsoft, click here.

Webroot Support does not troubleshoot GPO and will not be able to answer GPO related questions. If the Web Threat Shield itself is malfunctioning in any way, Webroot Support will be able to investigate and assist.

For more information on using GPO, click the topic below:

 

Removing the WTS from Firefox involves two parts:

  1. Disabling the policy settings that automatically install the WTS.
  2. Use GPO to uninstall and remove the WTS extension.

Note: If you don’t have GPO set up to automatically deploy the WTS, you can skip to part 2.

 

Webroot has created this document to assist with using GPO to install the WTS. It assumes that you have experience with GPO and it is recommended that you do before proceeding. For more information on GPO from Microsoft, click here.

Webroot Support does not troubleshoot GPO and will not be able to answer GPO related questions. If the Web Threat Shield itself is malfunctioning in any way, Webroot Support will be able to investigate and assist.

 

Using GPO to remove the WTS from FireFox version 74 and later

 

Part 1Modifying the policy to disable automatic deployment
 

  1. Start the Group Policy Editor
    • To edit the policy for a single computer, open Local Computer Policy by entering gpedit.msc at the Start menu.
    • To edit the policy for a domain, start Group Policy Management on a domain controller.
       
  2. In the left pane of the policy editor, expand the tree structure and locate the setting Extensions to Install in the Firefox section:
    • Computer Configuration > Policies > Administrative Templates > Mozilla > Firefox > Extensions
       
  3. In the right pane, click Extensions to Install to open the Settings page and select Disabled.
     

     
  4. In the left pane of the policy editor, expand the tree structure and locate the setting Prevent Extensions from being disabled or removed in the Firefox section:
    • Computer Configuration > Policies > Administrative Templates > Mozilla > Firefox > Extensions
       
  5. Update the state from Enabled to Disabled by clicking the Disabled button.
     
  6. Apply and enforce this policy.
     

Part 2 – Removing the WTS extension

  1. Start the Group Policy Editor
    • To edit the policy for a single computer, open Local Computer Policy by entering gpedit.msc at the Start menu.
    • To edit the policy for a domain, start Group Policy Management on a domain controller.
       
  2. In the left pane of the policy editor, expand the tree structure and locate the setting Extensions  to Uninstall in the Firefox section:
    • Computer Configuration > Policies > Administrative Templates > Mozilla > Firefox > Extensions
       
  3. In the right pane, click Extensions to Install to open the Settings page, select Enabled and set webrootsecure@webroot.com in the show dialog.
     

     
  4. Apply and enforce this policy.
     
  5. The WTS browser extension will be removed when the browser is restarted.

 


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