Endpoint Install Notification for Client Who already had Webroot installed.


Hi All, new to the forum.
 
Yesterday we received an endpoint install notification for a client that already had Webroot installed on it. I remoted in to the client and there was no issues with webroot whatsoever, so it is a mystery to me as to why we would receive an install notification.
 
Could this have been caused by an update, or has anybody else seen this before?
 
Thank you!

2 replies

Userlevel 7
Badge +56
Do you happen to have the exact text of the message (or a screenshot)?
Userlevel 2
Badge +9
It was probably an update; a new endpoint was released this week.

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