I've had a client wipe their system to factory defaults, thereby removing the WSA agent from her system.
I've since reconfigured everything and reinstalled the agent onto the system. Problem now is that there are two systems with the identical name being reported in the console.
How do I remove the old endpoint as I've hit deactivate, but there's no agent to remove.
Client is concerned about being double billed for the one endpoint.
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Best answer by nic
That's strange as deactivating it should remove it and put it in the deactivated endpoints group. Would you like me to have support follow up with you to see what is going on?