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Keep receiving alert message.....

  • 11 May 2016
  • 1 reply
  • 16 views

I have your Webroot Endpoint Anywhere Protection for business. Why do I keep receiving alert message computer that my computer is infected with adware/spyware and not to shop online line. I'm suppose to be protected. I was assured this was your highest level of protection.
 
Please respond ASAP!!!
Concerned!
Gabriella
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Best answer by JamesG 11 May 2016, 23:01

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Userlevel 7
Gabriella,

Can you please provide more information about this?
 
It would not make sense for a virus to tell you not to shop online if they were trying to capture your information. That is likely a scam. 
 
Please reach out to our support team for any threat related issues.

Enterprise Number: 1-800-870-8102 Option 2
Enterprise Support: https://mysupport.webrootanywhere.com/supportwelcome.aspx?SOURCE=ENTERPRISEWSA

Regards,

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