MacBook not validating license anymore

  • 2 November 2016
  • 1 reply
  • 16 views

When I open the app, it gives me an error that it is unable to connect to the service and can not validate/activate the license. This MacBook has been running webroot fine for almost a year now until a few days ago.

1 reply

Userlevel 6
Badge +26
@ - is the agent part of a GSM or BEP console? If so, has it expired? The agents license may have expired and needs to be renewed. If that's not the case, then open a support ticket.

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