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Adding new keycode to console no longer available?

  • 12 April 2022
  • 2 replies
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Hi - I used to be able to log into one of my consoles and add a new keycode - now the option has gone and been replaced with “buy a new keycode” - any idea why this is and if the old option is coming back?

 

Thanks

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Best answer by csaunders 20 April 2022, 19:47

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Userlevel 7
Badge +24

@csaunders any ideas here?

Userlevel 4
Badge +2

@sharpygizmo We have a new console which would need to be used to register any new keycode (and existing ones).

If you go to https://www.webroot.com/us/en/home/accounts you can find some more information.

If you need anything else please don't hesitate to reach back out!