Question

Adding new keycode to console no longer available?

  • 12 April 2022
  • 2 replies
  • 39 views

Hi - I used to be able to log into one of my consoles and add a new keycode - now the option has gone and been replaced with “buy a new keycode” - any idea why this is and if the old option is coming back?

 

Thanks


2 replies

Userlevel 7
Badge +21

@csaunders any ideas here?

Userlevel 3
Badge +1

@sharpygizmo We have a new console which would need to be used to register any new keycode (and existing ones).

If you go to https://www.webroot.com/us/en/home/accounts you can find some more information.

If you need anything else please don't hesitate to reach back out!

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