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After I try to log in, it's asking for an authentication code. I don't remember it. What can I do?

  • 27 October 2021
  • 1 reply
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After I try to log in, it's asking for an authentication code. I don't remember it. What can I do?  I am at my wits end!!!!

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Best answer by ProTruckDriver 27 October 2021, 19:24

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Userlevel 7

Hello @Chyna73 Welcome to the Webroot Community Forum.

If you’re getting the below screen shot and forgot your security code, click the link “Forgotten Security Code” and follow the steps. If you run into trouble with that Contact Webroot Support.

Webroot Support:

Submit a ticket

Call 1-866-612-4227

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

HTH,

Dave

 

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