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Battery Drain

  • 9 April 2019
  • 3 replies
  • 328 views

Suddenly the battery on my phone is draining. LG says that SecureAnywhere is draining the battery at a rate of 13% per hour. This started right after the latest update. Will there be a correcting update soon?
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Best answer by Ssherjj 20 April 2019, 21:19

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Userlevel 7
Hello @Djbarney, Welcome to the Webroot Community!

The Android app is broken and Webroot is working on fixing it see here: https://community.webroot.com/webroot-mobile-security-for-android-15/webroot-mobile-security-and-antivirus-android-app-identified-high-cpu-issue-338055 and here: https://community.webroot.com/webroot-mobile-security-for-android-15/beta-webroot-mobile-5-5-5-338080

HTH,
Dave
Badge +1
My battery is suddenly being drained by webroot so sign me up
Userlevel 7
Badge +62

Hi @BEEz

Check the Google Play Store for the Webroot Mobile update. If this update does not fix your device then Contact Webroot Support and they will help you.

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