I cannot download any kind of data anymore. every time i try it, i get a Windows error message “ error- error while scanning for virus” but the data i want to download is safe. I checked if it has something to do with google chrome but that does not seem to be the case. Now i think the problem might bei Webroot. Can you tell me what i should to next?
Best answer by TripleHelixView original
Have you tried another browser to see if the issue remains? If it does the first step would be a clean reinstall of WSA.
Please follow the steps closely!
Please let us know if that resolves your issue?
Thank you! For some reason i suddenly can download again, maybe it was a problem with google chrome and windows after all. In case it returns i will follow your instructions and let you know if it worked out!
Let’s hope it was just a glitch with your system and nothing more!