Question

cant uninstall webroot error ?

  • 5 September 2020
  • 1 reply
  • 75 views

im trying to uninstall webroot but it gives this error it is necessary to login as admin to access this feature im the admin user i read in other topics start pc in safe mode but i cant because safe mode dont work just stay on the boot loading screen so i need another way to uninstall  webroot


1 reply

Userlevel 5
Badge +17

For Windows 10:
Click the Search icon at the bottom of the screen in the Taskbar
Type the following into the Start Search bar, exactly as it appears below. Note: This path is for the default location. If you installed the program elsewhere, be sure to modify the path accordingly. "C:\Program Files\Webroot\WRSA.exe" –uninstall
Press the Enter key on your keyboard.
When prompted to uninstall, click Yes.

If this does not work l would lodge a support ticket
https://www.webrootanywhere.com/servicewelcome.asp

Please wait till you are contacted by Webroot, might be a couple of days as they working from home. 
If you lodge another support ticket you end up at the back of the queue.

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