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Current scan out of date

  • 13 April 2019
  • 5 replies
  • 34 views

My Samsung Tab s2 8.0 say " you may be at risk Current scan out of date". I scanned the tablet several times, but it still says this.
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Best answer by Ssherjj 14 April 2019, 01:28

Hello @Dustin81casarez,



Welcome to the Webroot Community,



Would you uninstall Webroot form your Mobile device and install the latest Webroot Mobile Security from the Google Play Store and see if this resolves this issue? Make sure you have your Keycode written down before uninstalling.



HTH
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5 replies

Userlevel 7
Badge +60
Hello @Dustin81casarez,

Welcome to the Webroot Community,

Would you uninstall Webroot form your Mobile device and install the latest Webroot Mobile Security from the Google Play Store and see if this resolves this issue? Make sure you have your Keycode written down before uninstalling.

HTH
Let me try that, thanks
Userlevel 7
Badge +60
Yes, please let us know how it goes or if you need more help. ☺️
It appeared to work thanks
Userlevel 7
Badge +60
You're welcome Dustin81casarez.

Thank you for letting us know. ☺️

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