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Current scan out of date

  • 13 April 2019
  • 5 replies
  • 34 views
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My Samsung Tab s2 8.0 say " you may be at risk Current scan out of date". I scanned the tablet several times, but it still says this.
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Best answer by Ssherjj 14 April 2019, 01:28

Hello @Dustin81casarez,



Welcome to the Webroot Community,



Would you uninstall Webroot form your Mobile device and install the latest Webroot Mobile Security from the Google Play Store and see if this resolves this issue? Make sure you have your Keycode written down before uninstalling.



HTH
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Ssherjj
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Hello @Dustin81casarez,

Welcome to the Webroot Community,

Would you uninstall Webroot form your Mobile device and install the latest Webroot Mobile Security from the Google Play Store and see if this resolves this issue? Make sure you have your Keycode written down before uninstalling.

HTH
Sherry - Microsoft® Windows Insider MVP - Windows Security ALIENWARE 17R4 Win 10 Workstation Pro x64 (20H2) / Mac OS X El Capitan (10.11.6) W 10 & (VM:15) & Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Note 8), iPad 6th Generation v13.2.3 -Webroot Beta Tester, Security
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Let me try that, thanks
Ssherjj
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Yes, please let us know how it goes or if you need more help. ☺️
Sherry - Microsoft® Windows Insider MVP - Windows Security ALIENWARE 17R4 Win 10 Workstation Pro x64 (20H2) / Mac OS X El Capitan (10.11.6) W 10 & (VM:15) & Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Note 8), iPad 6th Generation v13.2.3 -Webroot Beta Tester, Security
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It appeared to work thanks
Ssherjj
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Userlevel 7
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You're welcome Dustin81casarez.

Thank you for letting us know. ☺️
Sherry - Microsoft® Windows Insider MVP - Windows Security ALIENWARE 17R4 Win 10 Workstation Pro x64 (20H2) / Mac OS X El Capitan (10.11.6) W 10 & (VM:15) & Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Note 8), iPad 6th Generation v13.2.3 -Webroot Beta Tester, Security

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