Hi,
Has Webroot found a resolution to the problem of duplicate entries in the GSM console when agent systems upgrade to Windows 10?
We're constantly having to deal with going into the GSM and look for and deactivate the older duplicate (the windows 7/8 system) when they are upgraded to 10 in order to prevent being billed extra for endpoint usage.
Tsk Tsk...
John
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yeah, that's hard to do when you have thousands of endpoints spread across 1200+ Sites on 2 GSM's.
This should be a top priority to get fixed. Neither us, nor our clients like to be double billed
This should be a top priority to get fixed. Neither us, nor our clients like to be double billed
Userlevel 7
+56
Not that I've heard - the workaround is still just to remove the old entries. I'll double-check to make sure I have the most recent info.
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