Duplicate entries when upgrading to Windows 10

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Userlevel 7
Hi @,

Please contact our Business Support Team directly for the latest update:
Business Technical Support: Call 1-866-254-8400
Open a Support Ticket: http://mysupport.webrootanywhere.com/supportwelcome.aspx?SOURCE=ENTERPRISEWSA
Userlevel 2
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Hello there,
Thank you for your response to my inquiry. I really wish it were that easy.
I have talked to the business support team yesterday and today when finding duplicate agents on different accounts from Win10 Anniversary updates. Submitted tickets both times with support.
Support advised that they have no idea when this will be fixed or resolved. Similar answers I got when this started happening with the initial Win10 upgrade issues that spawned multiple duplicate end points. When I pressed the issue support advised that other pressing issues arose that delayed the work on this issue, although still have no update when this issue will be looked at and/or resolved.
Would be nice to actually have an answer as to when this will be fixed and/or come to an end, however support does not have this answer to provide at this time.