Have encountered a problem during EP installation deployment. When the program installs on one specific user, it prompts for the License Keycode to be typed in. This is incorrect as it was setup to auto-install with established keycode and then be detected and imported into default group on EP Access Portal. Can enter the keycode manually but then the EP Access Portal doesn't recognize it, won't import it, and the installation fails itself because it says the keycode is invalid.
Can someone assist me please with this and what am I doing wrong that can be resolved?
Best answer by coscooper
@ - there are registry entries you can try and remove as well as the log/data folder.
For 32bit systems: HKLMSoftwareWRData
For 64bit systems: HKLMSoftwareWow6432NodeWRData
Delete these registry entries and the folder above and see how it goes.