I wondered why no one answered here for a while, but I had been banned for most of the last several weeks I have been in the community, because the "AI" thought I was a spammer. Despite my 1st ever question in the community being legitimate and needed. So far, NOT impressed at all. Thinking I should just drop my 13/14 year association with Webroot and find a good service. Very grumpy. I get I shouldn't have relaxed with my passwords. You always account for system fails and I didn't.
Best answer by Ssherjj
Sorry you are having so many issues with Password Manager.
Would you please Submit a Support Ticket and see if they can sort this out for you?
Alot of others are having problems with PWM. Will you also have a look here at Baldrick's post? https://community.webroot.com/webroot-secureanywhere-complete-14/when-is-the-pwm-going-to-be-fixed-337127#post338567