Hello, I am getting a really strange Icon every day now. I don't really know what it is. Can someone help me fix this so it goes back to green?
Try rebooting your system to see if that helps and if not try doing a manual scan and if these don’t help please post back.
Still having the same problem
Do you know how many days you have left on your Webroot Subscription?
Or look here:
If you have under 30 days it will show as
So please let me know and if you have more than 30 days I will give more info.
Just in case your subscription is more than 30 days left so you can do a clean reinstall of WSA.
Please follow the steps closely!
Please let us know if that resolves your issue?Thanks,
I am so sorry for not respoding. I was locked from my account I have this folder
Do you still have Webroot installed and if you do how many days are left in your subscription?
Do you still have Webroot installed? - Yes I do.how many days are left in your subscription? - Its through best buy (geeksquad)
Do you still have Webroot installed? - Yes I do. how many days are left in your subscription? - Its through best buy (geeksquad)
You need to contact Geek Squad to help you: https://www.webroot.com/us/en/home/products/geeksquad-instructions
I did they said they dont know how to fix it and I should contact you.
You can try contacting Webroot support but with Best Buy Geek Squad they look after there own.
Webroot Customer Service
So basicly im kinda scruid
Can you please take a screenshot of your full webroot software screen? We cannot tell what that icon is if you don’t provide a full screenshot.
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