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Help! I renew my webroot and it didn't work!

  • 30 January 2019
  • 4 replies
  • 76 views
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Like I said, I paid subscription renew last year. It send the same keycode, so I assume that my subscription would renew when it expired. Please Help!
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Best answer by ProTruckDriver 30 January 2019, 06:04

Hello splinter406, Welcome to the Webroot Community Forum.☺

Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

HTH,
Dave.
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4 replies

ProTruckDriver
Rank
Userlevel 7
Hello splinter406, Welcome to the Webroot Community Forum.☺

Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

HTH,
Dave.
macOS Mojave 10.14.6 "PLEASE, WE NEED A MAC EXPERT ON THIS FORUM"
S
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Thank you for quick reply.
I've already submitted a ticket couple of day ago. Still no respond, that's why I create this thread.
Guess I have to wait then.
ProTruckDriver
Rank
Userlevel 7
I'll ping our Forum Administrator @LLiddell She can see where your Support Ticket is in the system and may get a quicker answer to your problem. They are in the office about 10 am East Coast time so check with this thread around that time.
macOS Mojave 10.14.6 "PLEASE, WE NEED A MAC EXPERT ON THIS FORUM"
LLiddell
Rank
Userlevel 7
Badge +36
Sending you a private message to get more info.

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