I first became aware of Webroot over a year ago when I signed up for it through Best Buy when I had them do work on my desktop computer. Then when I was trying to get some files back and called Carbonite to help me, they said that they now owned Webroot. So I signed up for it through them. I saw something on my computer that said the last check up was 20 days ago so I wonder if it is even working? I am not real computer smart so can’t find my account that tells me what I have and how many years I have it. (Should be 3 years). Hope this all makes sense.
Best answer by alejandro203View original
Try submitting a support ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Thanks for the help. I sent in a request.