Question

How to force agent update?

  • 27 December 2019
  • 1 reply
  • 72 views

Userlevel 2
Badge +7

Hi guys,

How I can force agents to update for last build rather than o that manually?

I’ve searched and found that I can send it as a command with the link of endpoint agent software so it will download it and update it but since agent commands has remove the ability to send commands so it can’t be done, any suggestions please?

 


1 reply

Userlevel 6
Badge +17

Hey @MohammadEid ,

I’m unfamiliar with how to do this - Have you tried contacting the business support team? Reply times shouldn’t be too bad now that most people are coming back from Holiday vacations. 

 

You can contact them here: https://www.webroot.com/us/en/business/support/contact

 

Let me know if you need me to follow up with them. And thanks for your patience!

-Keenan

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