-desktop app ('Get Customer Support')
-Internet home page ('open a support ticket')
-directly from the 'contact Webroot support page'
Ea. time, I keep getting stuck in an endless loop, where I eventually end up at a 'Welcome Back!' page, that says, 'we have already had contact with , it asks for my password, I enter my password, hit continue but nothing happens.
With regards to my issue, I would like to know if the Intel Extreme Tuning Utility (downloaded directly from Intel), is truly a threat vs. a false alarm.
Best answer by bjm_
The threat team corrected the file determination. It should no longer be flagged as a trojan. Thanks for helping us spot this. We will now close the ticket.
Webroot Advanced Malware Removal Team
[ G] c:\users\bjms\desktop\xtusetup.exe [SHA256: 302A0525B62F179D6988851CA402E3F19D4F33C78977CE5C3373C7A3D7F60D4F] [MD5: 7CBF992F24369A3ABE949584071056E2] [Flags: 00081000.3850]