-desktop app ('Get Customer Support')
-Internet home page ('open a support ticket')
-directly from the 'contact Webroot support page'
Ea. time, I keep getting stuck in an endless loop, where I eventually end up at a 'Welcome Back!' page, that says, 'we have already had contact with , it asks for my password, I enter my password, hit continue but nothing happens.
With regards to my issue, I would like to know if the Intel Extreme Tuning Utility (downloaded directly from Intel), is truly a threat vs. a false alarm.
Best answer by bjm_View original
Support Ticket or Contact Webroot Support
Make sure you are using the right password also. To double check I would hit "I Forgot My Password" and Webroot will email the correct password.
Um, is this your Utility.
FWIW ~ https://virustotalcloud.appspot.com/nui/index.html#/file/302a0525b62f179d6988851ca402e3f19d4f33c78977ce5c3373c7a3d7f60d4f/detection
I've submitted ticket re Intel Extreme Tuning Utility.
[ G] c:\users\bjms\desktop\xtusetup.exe [SHA256: 302A0525B62F179D6988851CA402E3F19D4F33C78977CE5C3373C7A3D7F60D4F] [MD5: 7CBF992F24369A3ABE949584071056E2] [Flags: 00081000.3850]