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I have tried to sign on my manage password webroot sign in page it reads a log in error that says "Invalid login details." I know for sure my info is correct. I also never received a confirmation email not reset password. I emailed customer service and no answer. What do I do next? Thanks!
System analyzer is telling me that something is not functioning/may need to be reinstalled. I Just got this message on a month-old laptop, so everything should be installed. How do I find out what webroot thinks isn't installed or needs to be addressed? The full report just lists everything differently without adding details. I found an old thread that suggested running optimizer and then analyzer again, which I did without change.
I hate to ask this and please no responses telling me to get off these versions of Windows because they aren't supported by Microsoft. I already know that and I'm pushing for upgrades, but I don't control the budget. My question is, how much longer will Windows XP and Windows Server 2003 be supported. I asked last year on this [url=https://community.webroot.com/t5/Product-Questions/Windows-XP-and-Windows-Server-2003-Support/td-p/305480]post[/url] and was told April 2019. I had heard previously that might be extended and was wondering if that had been decided yet and if so, for how long? Our subscription is up in January and I wanted to get an idea at what we'd be looking at. Thanks for any help you can provide! Sincerely, Nic
An icon appeared in my task bar, which requests a restart of my computer to install an update….the update was not requested by me, and is from “RealTek”. I don’t know what to do? If I don’t install it (by restarting my computer), how do I get rid of it? Is it dangerous?
Hi, Has Webroot found a resolution to the problem of duplicate entries in the GSM console when agent systems upgrade to Windows 10? We're constantly having to deal with going into the GSM and look for and deactivate the older duplicate (the windows 7/8 system) when they are upgraded to 10 in order to prevent being billed extra for endpoint usage. Tsk Tsk... John
Hello. I have had webroot secureAnywhere on my computer for about 6 months and it just started picking up infected files. With other programs, I have been able to see which files were infected, where they were located and also get info about them. With webroot, it just tells me that it has protected me from 6 files and it list the last one. Latest threat removed from your devices: Filename: MDX3DriverInstaller.exe Malware type: Win32.LocalInfect.2 Thanks Steve
I just ordered and installed Security Anywhere download based on advise from a Best Buy representative. Un fortunately, It is the incorrect version as it pertains to windows only. I need to uninstall and receive credit for the purchase. I then need to purchase the windows/ios/android version. Best Buy stated that I must do this from Webroot. Please advise.
We created an account, downloaded app on iPad, logged in but it logs us out immediately. Went back to the email with download link and tried that way and it says download not available on this device. It’s a brand new iPad 7 generation running iPadOS 13.4.1. Purchased webroot internet security with antivirus 3 devices MacWindows Digi