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A friend of mine is receiving emails say they are from me and it displays my name but the email address next to my name in <> is someone else &, it changes with each new email. The message is always different and the link it tries to get her to click is different accept for the link suffix always ends with .info. How can we stop this? Thank you, Terry
How do I reset active connections list?
Active connections list contains .exes that are not running anymore, and it acts like a firewall whitelist for those .exes, allowing them to connect to the internet even though i have the “allow to connecting only if explicitly allowed” option checked. How do I reset it?
bbbjg448 Fresh Face 2 replies 2 minutes ago I was directed to put a follow up on wsalogs.exe. I tried locating that to follow up on last night’s concern but couldn’t get on but was directed to a security product called REASON and they did a complete scan and told me I am ok in all areas except Privacy. Please help me understand all this. Thanks, Allan
Wrong Version PURCHASED
I just ordered and installed Security Anywhere download based on advise from a Best Buy representative. Un fortunately, It is the incorrect version as it pertains to windows only. I need to uninstall and receive credit for the purchase. I then need to purchase the windows/ios/android version. Best Buy stated that I must do this from Webroot. Please advise.
How to install webroot filtering extension for Firefox?
Lately my firefox browser has been acting up, so I decided to refresh it (delete all add-ons and user data). However in doing so my webroot filter extention (add-on) for firefox was deleted. I’ve looking all over to find a way to reinstall the add-on, but haven’t found any way to reinstall the add-on.
Webroot malware test file
Hi , we have recently been pen tested and the testers were able to upload a eicar.txt test virus file into one of our applications without Webroot detecting it. According to Webroot support, they do not support eicar test files. Just wondering if Webroot has its own malware test file which is of txt, .doc or pdf format.
system analyzer says something not functioning or needs reinstalled
System analyzer is telling me that something is not functioning/may need to be reinstalled. I Just got this message on a month-old laptop, so everything should be installed. How do I find out what webroot thinks isn't installed or needs to be addressed? The full report just lists everything differently without adding details. I found an old thread that suggested running optimizer and then analyzer again, which I did without change.
Suspicious email from Upclick
I have received a suspicious email from Upclick for renewal of PDF Suite 2017. It advises that there will be an automatic renewal charge of $59.95 for the renewal in July. I have no knowledge of what this is for...and am assuming it is a scam. There is no mention of a credit card to be charged, just the dollar amount and date. Is this a phishing scam?
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