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Laptop stolen

  • 29 April 2019
  • 3 replies
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My laptop was stolen. We found the commands to lock and shut the laptop while at the Geek squad. I have sent these to the laptop. Will these work if the laptop when the laptop is finally connected to the internet after they were sent?
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Best answer by LLiddell 29 April 2019, 21:14

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Than you.
Userlevel 7
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It will need an internet connection, and it's the next time Webroot on that machine checks in. It's not immediate though, and can sometimes take a little bit for the command to go through.
Userlevel 7
Hi Freddie123

Welcome to the Community Forums.

Yes, I believe that they should...but let's ping one of the Community Management Team who may be able to confirm this or not.

@LLiddell Hi Lara, would you be able to offer some guidance re. this or get someone from the Support Team to advise?

Many thanks, Baldrick

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