Solved

Last pass premium Not working

  • 16 February 2021
  • 3 replies
  • 212 views

After 30 days the LastPass account I have done due to webroot partnering with it just went free instead of keeping it premium and if I try to upgrade gives me this message:


What can I do about it? I’m about to cancel the subscription because of this since I would need another password manager and that defeats the purpose of having webroot on everything.

icon

Best answer by TripleHelix 17 February 2021, 15:50

None of this works.


Hello @KirkB 

 

Please Submit a Support Ticket from the link I posted above.

 

Thanks,

View original

3 replies

Userlevel 7
Badge +61

Hello @ChrisAmato 

 

Have a look here: https://community.webroot.com/password-manager-87/how-to-switch-to-the-new-password-manager-for-users-registered-with-the-same-email-in-both-password-manager-lastpass-337908

 

And here:
https://community.webroot.com/password-manager-87/how-to-switch-from-password-manager-to-lastpass-337946

 

And the last one: https://community.webroot.com/password-manager-87/how-to-setup-your-lastpass-account-337947

 

If none of these help then please Submit a Support Ticket.

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue. A reply from Support should take from 24 to 48 hours but could take a little longer because of COVID 19 and the Webroot Employees are busy working from home.

 

Thanks,

Badge +1

None of this works.

Userlevel 7
Badge +61

None of this works.


Hello @KirkB 

 

Please Submit a Support Ticket from the link I posted above.

 

Thanks,

Reply